Indoor gas leaks: Turn off gas at the service meter

If the gas supply to a structure must be controlled, notify Dominion Energy personnel. As a last resort and if it is safe to do so, you may control an indoor gas leak by turning off gas at an aboveground service shutoff valve before the meter. Follow your department’s guidelines with respect to operating gas service meter shutoff valves.

After the service valve has been closed, DO NOT open it under any circumstances. Only a local gas utility representative can restore gas service.

You MUST inform the local gas utility of any valve you have closed and its precise location. This information is critical for system safety and service restoration.